Shipping and payment conditions

(As of 30 November, 2018)

Shipment of goods Germany
up to 3 kg  5,90 €
up to 10 kg  7,90 €
up to 10,1 kg  9,90 €
   
free shipping above (net): 150 €

 

 

Shipment of goods

Europe (EU),

Iceland, Norway, Switzerland

Europe (Non-EU) World
up to 3 kg                                                                     12,50 €                                    17,50 €                                    34,00 €
up to 5 kg                                                                     13,90 €                                    20,90 €                                    44,00 €
up to 7 kg                                                                     15,90 €                                    23,90 €                                    50,00 €
up to 10 kg                                                                     17,50 €                                    28,90 €                                    62,00 €
up to 15 kg                                                                     19,50 €                                    36,50 €                                    81,00 €
above 15 kg   from 22,90 € from 37,90 € from 82,00 €
       
Free shipping as of: 300 € no free shipping no free shipping

 

1) Order acceptance and processing

Orders are accepted subject to availability only.
The delivery times stated are approximate times. We reserve the right to extend the delivery time or rescind orders in case of
unforeseeable delivery problems. The customer shall not be entitled to claim damages due to delivery delays.
The customer has the right to withdraw from the purchase contract in case of delayed delivery, provided a reasonable time period for later delivery has been set.
The processing of accepted orders shall be carried out in accordance with the following conditions.


2) Shipping costs

We are a wholesaler and we deliver in packing units. We do not ask for a minimum order quantity. In general, we charge shipping costs as stated above.

ggh GmbH is not responsible for any kind of banking fees which might occur.

Our deliveries are currently carried out by DPD, DHL or FedEx. ggh GmbH shall choose the carrier for each delivery.

Shipping of magazines up to 1 KG will be done with german postal service (Deutsche Post)

There will be no shipping costs charged for orders exceeding 150€ (Germany) and 300 € (Europe (EU) and Switzerland). For deliveries to Switzerland ggh agrees to pay the custom costs based on the INCOTERMS DDP (excluding tax). The delivery will be done by the “Deutsche Paket Dienst (DPD”.

For all other countries:
For all orders exceeding 17kg in total weight an individual freight rate has to be calculated. (Customer’s choice on whom to use for shipment).

The transport service providers demand a valid telephone number for all orders outside the EU. Please make sure to provide your number in your account profile.


3) Payment options

Purchases can be paid via PayPal or prepayment by bank transfer. Goods shall only be delivered after payment has been received in full. In certain countries we offer credit card payments via Paypal (no paypal account neccessary).

4) Complaints

We must be notified of complaints within 10 days after the receipt of the goods. The relevant goods must be returned along with a statement regarding the reason for the complaint. Minor standard deviations with regards to quality, finish and appearance shall not be accepted as reasons for complaints. In cases, where we are responsible for the complaint reasons, we shall be entitled to replace faulty goods or to issue a credit note for the net delivery value as stated on the invoice for the goods returned to us.

5) Place of fulfilment is Pinneberg; place of jurisdiction is Pinneberg.

6) Should any of the conditions stated prove to be invalid, then the remainder of these conditions shall remain unaffected without exception.

 

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